Refund policy

Returns & Refunds

Due to the nature of our products, all food and edible products are final sale. For food safety and quality reasons, we do not accept returns or exchanges on dried fruits, seasonings, cocktail rimmers, oils, or other pantry products.

Damaged or Incorrect Orders

We take great care in preparing and shipping every order. If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at info@lambrettapantry.com.

Please include your order number, a description of the issue, and photos of the product and packaging where applicable. We will review the issue and, when appropriate, arrange a replacement or refund.

Please do not return any food product to us unless specifically instructed to do so.

Cancellations

If you need to cancel or change an order, please contact us as soon as possible at info@lambrettapantry.com. 

Orders may be cancelled or modified only if they have not yet been processed or shipped. Once an order has entered processing or has been shipped, we cannot guarantee that it can be cancelled or changed.

Refunds

When a refund is approved for a damaged, defective, or incorrect order, it will be issued to the original payment method. Please allow time for your bank or credit card provider to process and post the refund.

Sale Items and Gift Cards

Sale items and gift cards are final sale and are not eligible for return or refund, except where required by law. 

Questions

If you have any questions about an order or this policy, please contact us at info@lambrettapantry.com.