Shipping policy

Shipping Policy

We carefully prepare and package every Lambretta Pantry order to ensure your products arrive in excellent condition.

Order Processing

Orders are typically processed within 2–3 business days, excluding weekends and holidays. During busy periods or promotional events, processing times may be slightly longer.

Shipping

Shipping rates and available delivery options are calculated and displayed at checkout.

Delivery times shown at checkout are estimates and may vary depending on the destination, carrier delays, weather, customs processing, or other circumstances outside our control.

Canadian Orders

Orders shipped within Canada are sent using the shipping service selected or provided at checkout.

United States Orders

Orders shipped to the United States may be subject to customs processing, duties, taxes, tariffs or other import-related charges. Any applicable charges not collected at checkout are the responsibility of the customer.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your shipping information. Once an order has been processed or shipped, we may not be able to make changes.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery at info@lambrettapantry.com with your order number and photos of the product and packaging. We’ll review the issue and make it right.

Lost or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery times are outside our direct control. If your shipment appears to be lost or significantly delayed, please contact us and we will assist you in working with the carrier.

Questions

For questions about your shipment, contact us at info@lambrettapantry.com